Dr Löckermann’s father was a specialist in general medicine and established our practice in 1964. The practice has been located in Kranichstein since 1975. In 1978, Dr Löckermann joined his father’s practice and has been running it together with Jana Löckermann since 2008. We intend to be there for our patients in the years to come, while continuing to develop the Kranichstein General Practice.

General Information

Appointments

Our practice offers a combination of scheduled appointments and walk-in consultations. Of course, patients with an acute illness (fever, severe pain, difficulty in breathing or injuries) will be treated promptly. If you have such a condition, please inform the reception in order to receive immediate medical care.

Working people can have an evening consultation on Thursdays until 7:00 p.m. We also offer evening appointments for analytical psychotherapy.

Please attend your appointment or cancel it in good time. Only in this way can we be there for you reliably.

Telephone Consultations

It is possible to have a telephone consultation from 11:00 to 11:15 a.m. and from 5:30 to 6:00 p.m. (except Wednesdays and Fridays). Phone calls during treatment disrupt contact between the doctor and patient. In non-urgent cases, a member of staff will note down your phone number and we will then call you back.

Home Visits

Of course, if you are housebound or bedbound, we can visit you at home. To help us arrange a home visit, please call us by 10 a.m. if possible. In acute urgent situations, you can reach us during the day by calling 713222 or 713703. We make regular home visits to people with severe chronic diseases and nursing home residents.

Prescriptions, Referrals and Certificates of Incapacity for Work

Prescriptions and referrals can be requested by fax or email. Please consult us if you need a referral to a specialist. This is the only way to ensure that the other attending physician informs us in detail about the current state of your health. We cannot issue certificates of incapacity for work retrospectively. Therefore, please visit us during consultation hours in good time. We issue electronic certificates of incapacity for work (eAU) and electronic prescriptions (eRezept).

Availability Outside Consultation Hours

In urgent cases, you can reach us from Monday to Friday between 7 and 8 a.m. and between 12 and 2 p.m. by calling 713222 or 713703. Our voicemail message will tell you which mobile number you can call and the person you can reach. In urgent cases on Wednesdays from 2 p.m., on Fridays from 5 p.m., and at the weekend or on public holidays, please call the out-of-hours medical service at 116117. It is located at Grafenstraße 9, ground floor of the Gynaecology Clinic on the clinic premises in Darmstadt.

Our practice remains open during school holidays.

Insurance Health Card

Your insurance health card is your proof of insurance. It must therefore be presented before the start of treatment in accordance with legal requirements. Please present your health insurance exemption certificate at reception so we can correctly record its validity period.

Quality Management

Our practice has been participating in a quality management programme since 2005. This reduces risks and improves patient care. Since then, the standard of care in our practice has been regularly evaluated and we have repeatedly achieved the international seal of approval from the European Practice Assessment for primary care practices.

Access and Directions

• The entire practice is fully suitable for wheelchair users
• Bicycle stands are available
• Street parking spaces in Pfannmüllerweg or Kranichsteiner Straße before the underpass
• Tram line 5 to Siemensstraße, then 200 m to the practice
• Bus line H to Kesselhutweg, then 100 m to the practice via the underpass
• Bus line U to Messel, Kesselhutweg stop, then 100 m to the practice